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Feedback from a M(o)by D1sc wedding


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#1 agirl

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Posted 30 March 2006 - 10:21 AM

As some of you may have read there have been bad things written about them on this forum so when I booked them I stressed how important the music was and about all the bad things I had heard. I found out that some of the bad comments on here where from a competitor of their's so I figured it would be safe to book them since I had spoken so long to the manager about all my concerns.

I WAS VERY WRONG!

The DJ had 'been with them for a long time' turns out this was 6 mths or maybe even a year - that doesn't qualify as a long time to me! Played music that wasn't on the 8 CD's I gave them or on the additional 60 song's from their own song list after promising me that that would never happen. Did not follow written instructons though they were clearly in front of him the whole time which resulted in our parent dance being stuffed up at the end. There was no gap in between any of the 3 formal dances for the MC to announce the song and to get the relevant people on the dance floor. He played a type of music again even though I told him not to and he had to constantly be told to turn up the music.

He had no concept of what tracks should follow each other, so it got to the point where I had to physically stop dancing and go over to tell him to play this then this then this. I was told that the songs would be mixed not a single song was.

We were so upset and disgusted as we were told that he was prefect for us etc etc etc that we didn't pay him. He went up to my mother, refused to give back our CDs and told her to tell us not to call his supervisor. I spoke to him the day after we got back from our honeymoon and was told that I expected too much - I'm sorry but I apparantly booked a 'professional' DJ that's not what I received. So after him yelling at me then being as quiet as a mouse when my husband got on the phone I cop a call from the manager who I had spoken to previously and was basically told that the DJ we had had never received bad feedback before (maybe because he tells people not to call the manager???!) so she believes him that he did a good job and is threatening to sue if we don't pay. Charming! I said that why should we pay when we paid for a professional DJ and we got a novice to which she laughed and said well you have not paid. So basically they want to see a copy of our wedding DVD to back up our claims even though we got told by all our guests the whole night, fantastic wedding, food, pity about the sh!t DJ.

So to all you B2b's I trusted them and got shafted and now I can never get that night back. If I had my time over I would never have booked them and I also would have heard how they actually DJ.



#2 mrsm00kz

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Posted 30 March 2006 - 10:31 AM

Oh how awful.. what is it with DJ's? i am so scared about our one.. i pray he's not like anything you've just described!

So what are you going to do? I wouldn't pay them either to be honest!
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#3 toochoozy

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Posted 30 March 2006 - 11:24 AM

That sounds exactly like what happened at our Engagement party with M@by disc.....our DJ was atrocious! when I complained in writing a nice man called and i told him over the phone and he said the DJ had never been complained about before....I think they just say that.

I would never ever recommend them, more hassel than it's worth!!

#4 butimacheerleader

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Posted 30 March 2006 - 11:47 AM

golly... this is who we have booked with... were abouts are you ladies/
Becca - Full time uni student .
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#5 agirl

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Posted 30 March 2006 - 12:25 PM

I'm in Melbourne, I just keep getting told that I excepted too much. I am sorry but I expected a professional - had I known what was going to occur I would have used an ipod - would have been a hell of a lot better!

#6 layneychick

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Posted 30 March 2006 - 12:36 PM

Thanks for your post - I have been looking into booking this company as the DJ's for my wedding - don't think I'll bother anymore!

I'm sorry you had a bad experience but thanks for helping the rest of us
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#7 Kerry I

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Posted 30 March 2006 - 12:52 PM

We booked them for our engagement party, and they were awesome! So I guess it just depends on who you get!!!! Which is a bit of a bugger....
Good luck with it! I hope you get your own way!!
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#8 MrsP

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Posted 30 March 2006 - 04:39 PM

That is absolutely awful! I happened to be on the phone to my DJ, on hold, and had a read through this... then told him a brief overview of what happened. He was appalled! He said he couldn't run a business with feedback like that, and that the company obviously doesn't have their customers interest in mind.

You shouldn't have to worry about music! You should just enjoy the night!

Our DJ did our engagement party, he's doing mine and all of my friends (4) 21st's, and he's doing my wedding. If any Melb. brides want his details, PM me.

I hope you resolve it soon!

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#9 chelley

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Posted 30 March 2006 - 04:46 PM

That is just shocking. I would be asking relatives to write letters of disgust - maybe even your event manager from the wedding function centre in support of how bad the music was. It would be great if the wedding function place wrote because then the company will know you were really serious.

Try the line of "i am doing you a favour you need to see how your staff perform on the night" and what would happen if you didn't have a wedding video

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#10 alaia

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Posted 30 March 2006 - 04:51 PM

It's funny you mention this...when I was looking for a DJ I looked through all the different websites and looked through the locality guides to find a DJ in Adelaide and every time I hit SA DJ's, Moby Disc would come up so I emailed them to get prices etc and it took ages for them to get back to me only to say they weren't in Adelaide!

Why the hell are they in the SA locality guides under DJ's on wedding websites when they aren't even located in Adelaide??? mad.gif

In the end I ended up having a Jazz trio because I didn't want to risk it. tongue.gif

If anyone requires a great DJ in Queensland I can highly recommend one located in between Brisbane and the Gold Coast so they could do both areas biggrin.gif

#11 chevalier

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Posted 30 March 2006 - 05:19 PM

How awful...it's stories like that that turn us off DJs...I was on the verge of getting one, but these stories just scare me away - I'm going with a live band!

I guess with companies that hire out DJs, you get what they line up for you, and there isn't much you can do to suss them out really, unless if you can get a rec for one of their great ones and insist on booking them.

#12 Wippy

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Posted 30 March 2006 - 05:25 PM

Thank you soooo much for this post. I have booked them, but after this post I think I will cancel! I'm sorry you had a bad night, but at least you have saved other from having the same. Thanks again.

Vanessa.
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#13 *Michelle*

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Posted 30 March 2006 - 06:28 PM

I have been to 2 weddings wher they were are they were CRAP...
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#14 Tanya82

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Posted 30 March 2006 - 06:54 PM

ohmy.gif Oh Bugger, this is who we have booked................they have bee great so far.
Maybe i should look into some others just in case
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#15 agirl

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Posted 31 March 2006 - 08:05 AM

Sorry to say but they were fantastic with me before hand as well - I spoke to the manager no less than 5 times before the wedding and was constantly reassured that we would get the best DJ they have. I have been posting stuff prior to my wedding supporting them and saying how great they have been to me - not that that helped on the night

Maybe you should ask to see them DJ before hand so you know what you are getting because on the night it's too late.

I know how it felt to have all my guests come up to me and say he's crap all night and then have to run up to him all night telling him what to do when it was supposed to be my night to enjoy all the hard work!

My only hope now is that the videographer can dub over the parent dance song so on the video it just fades out and not just stops - I paid a lot of money for the DVD and don't want to sit there for the next however many years cringing when seeing and hearing that.




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