Did we do something wrong?
Posted 02 December 2005 - 01:08 PM
|QUOTE (siew @ Dec 1 2005, 11:35 PM)|
|Yes, he has a business to run, but what happened to the ethics of being a professional? She got pencilled in, but didn't sign the paper. Sounds like he's just incensed his competition won at the end of the day and wanted to guilt-trip her.|
That's where the deposit draws the line in the sand. In my view no-one is booked until the deposit is paid (or contract is signed).
I guess the compromise would be to give the potential client a reasonable timeframe (eg; 24 hours) to pay the deposit. Any enquiries that are made about the common date within that 24 hour period can usually be easily put on hold pending the deposit outcome.
If he has lost business in lieu of this change of mind then it really is poor business practice. I would never say no to a potential client until the first client says yes with their wallet.
Baulkham Hills, NSW
Posted 04 December 2005 - 02:23 PM
Posted 06 December 2005 - 08:37 AM
This photographer called me twice a week for 7 weeks (thats how long it took til we found our photographer) he kept telling me to make a decision without Chris and was throwing in bits and pieces to get our business.
We booked our photographer on the spot when we found him and when I did the call around, this particular photographer wouldn't accept the fact that we'd gone else where, I got phone calls for 2 weeks after that from him.
Sorry for the hijack hon but your not alone... I wonder if it is the same guy??!! What are they thinging by doing that ... Can't they see that a customer has a right to choose .... I appreciate that it is a cut throat industry but thats more the reason to be totally cool about things
Sounds to me like you made a good decision about him .... best wishes hon
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Posted 06 December 2005 - 10:56 AM
I do understand that i did say yes in the first place and take full responsibility for it, but it was literally less than 24 hours later that we had told him of our change of mind. We had not signed anything nor paid any deposit and so legally we weren't binded to him.
I cannot express how relieved i am to have decided not to go with him and cannot be more happy with the photographer we have chosen.
Posted 07 December 2005 - 08:05 AM
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