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i hate my photographer


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#1 Janine

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Posted 15 October 2004 - 01:29 PM

Hi,

When we first sourced our photographer we asked about black and white, E6 etc, etc, she said not to worry about these things as everything is digital and that there was no need for us to worry about this whatever we want to have we could have. On our wedding day she turns up with a normal camera no digital. so how the hell are we going to have black and white and E6 photos?

I love my wedding proofs they are awsome, we got over 500 of them.
18 of these are missing. When I asked her where they were, she said that they are probably photo's that wouldn't display very nicely ie someone has their eyes closed. I relayed this message back to Mark, and he says shes having you on there are several photo's in our proofs that have eyes closed i.e. the close up of your mum and my mum in the church, 2 separate photo's but they have their eye's closed - so where are these missing 18 photo's.

when we received our proof album 5 weeks ago now, she gave me reprint prices. she said we don't do 6x4 prints, but because its you i do special price for you. if you get over 100 shots per reprint will be $9, the lower the reprints the higher the amount, however less than 50 I will have to confirm the price. I freaked when i heard this reprint price, isn't this a bit over the top.

how much did everyone else's reprints cost.

Now she's telling me that she can't get in touch with the person that she spoke to at the lab, as the other people are telling her that a reprint for a 6x4 will be $18. So we have to wait another week to put our order in, we're wanting these for christmas.

Next we've got a debacle over our main album, mark and I just can't decide. We've gotten it down to 100 shots. So I rang and said to her we need her help as we can't choose, and we think that 100 shots is just crazy to put into a main album. She said yes she can help but it will be $200 per hour.

Is she serious, she's now not going to give us any help album planning. I can't believe this.

Mind you we had to pay everything up front before she would come on the day. Has anyone elses photographers turned into nazi people after your day. It seems she got our money we've got our proofs back and now she couldn't care less about us.

janine
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#2 hollygolightly

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Posted 15 October 2004 - 03:00 PM

Sorry this has happened to you.
I think 6x4 reprints are usually $12 each.
Charging you $200 an hour just to help choose the album shots is crap.
When we looking we couldn't believe the prices, after a while the 'expensive' ones seemed reasonable compared to the really out of control prices $5000 and up.

#3 Guest_HappyBunny_Guest

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Posted 15 October 2004 - 04:59 PM

GRRRR At her...what a MooCow! She is definately being unreasonable in charging you $200 an hoour to chose pics. Can you get a parent or close friend to help you? otherwise, scan them, puit the on the web and we will help!

#4 Mrs_Thingo

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Posted 15 October 2004 - 05:08 PM

COW!!

I'm sorry she's being so unreasonable Janine.

Oh, our reprints were $22.50 for a normal sized piccie (i.e. the size you get when you get a film developed yourself).

Hope you can get this all sorted.

Big hugs

Tam
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#5 vixta

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Posted 16 October 2004 - 10:15 AM

Its quite common to remove photos from the proofs. This is not bad business. They are removed, as said, due to the photo being out of focus, or with eyes shut, because they won't enlarge well. If there are some in there with eyes closed, then they've either missed them, or left them in there because there aren't any other photos of that kind.

100 pictures for an album is alot, how many pages is it? Usually the clients (you) pick out the photos they want, i don't think it's wrong for her to charge you to help select photos but at that rate maybe she needs a new pair of dior sunnies or something. smile.gif

i think the reprints are a bit pricey. $18 for a 6x4 is unacceptable. (unless it is from a special film type)

i'm sorry, i don't really understant the problem you stated in the first sentence...you can get b/w pictures from colour film. Why do you want e6? sorry, i'm just trying to get an idea of what it is you requested.

sorry about her...at least you love your photos. Could be worse, nice photographer...crap photos!
"look at the stars...look how they shine for you"
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#6 Fate

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Posted 16 October 2004 - 10:58 AM

I was also just wondering why you were wanting E6?

Possibly her digital equipment had a problem on the day and she had to resort to a back up camera..


#7 sweet_snake

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Posted 16 October 2004 - 11:51 AM

QUOTE
Possibly her digital equipment had a problem on the day and she had to resort to a back up camera..


IF this is the case she should of said something and maybe dropped the price. Its your wedding and you wanted E6 , ect and she said she would do them , she should or give a fair reason why she didnít.

with the photo album i can understand why she wont help for free , but $200 an hour ! thatís crap.

QUOTE
Can you get a parent or close friend to help you? otherwise, scan them, put the on the web and we will help!


Totally ! and we wont charge you smile.gif

i hope i all works out hun, and at less you love your photos smile.gif

~Sam~
xoxo
Scott, Samantha and Hope will become a True Family
on the 4th Dec 2004.

#8 Kayles

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Posted 16 October 2004 - 05:59 PM

That sux mad.gif
We are also having E6 and we were told that you needed a special film, it couldn't be done after.
I hope everything works out.
Believe in Life, Love & having a soul mate

#9 vixta

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Posted 16 October 2004 - 06:16 PM

i'm intrigued...why e6?
"look at the stars...look how they shine for you"
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#10 Janine

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Posted 18 October 2004 - 10:06 AM

hi ya,

thank so much for all your replies, but now i'm a little confused. If you don't take photo's with a digital camera, but use a normal camera with normal colour film, can you turn these into black and white and any type of film can you. I always thought that i you took the photo's on coloured film thats what you got, if you wanted any other type of film type the photo's would be have to be taken on that film.

i actually like the look that E6 gives, but maybe i'm wrong, don't you need to take E6 film to get those different types of looks, can these be manipulated as well.

And because its not on digital, how do you get the photo's to change now, is it possible to manipulate photo's even though they have been taken on film?

gee, reprint prices are expensive aren't they, at least I feel better about that side of things, we're actually getting them at a good price compared to everyone else.

album planning i thought that this was all part of the service at the end, or is it, but choosing photo's isn't considered part of album planning.

Scanning the photo's - hmm my photographer has stuck them all in an album, we can't get them out either she's stuck them down so good. So i don't think i can get any scanned.

thanks again,
janine
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#11 Luca's mum

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Posted 18 October 2004 - 10:18 AM

Janine,

From what I have been told, coloured can be changed into B & W shots. However, B & W shots can't be changed into colour.

I'm not sure about the E6 shots, as our photographer took a few of those on the actual day.


Maria & Steve
11 October 2003



#12 *****030812

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Posted 18 October 2004 - 10:54 AM

Wow, that is just horrible, I don't really have any advice for you......or maybe I do. Contact the department of fair trading and explain your story and see what they say. Worth a try.

Our photographers were absolutely fantastic and they aren't about ripping people off.

Our reprint prices are as follows; (we have a proof album of 213 5x7 inch photos. We know that isn't all of them (but it is the majority) as they are numbered and some numbers aren't there, but we put that down to these being the best photos and something not being quite right with the others. This doesn't bother us as we absolutely love he pics we have)

Standard Reprints
4x6 inch $4.00
5x7 inch $8.00
8x10 inch $28.00
11x14 inch $55.00
16x20 inch $85.00
20x24 inch $110

We can also get Digital Collage reprints (which is how our album pages are done)
5x7 inch $18.00
8x10 inch $50.00 and so on...................

As for enlisting their help to choose the right photographs, that is all included in the price. We have picked out about 110 photos. They say not to worry if you choose too many, they will go through it with us to show us which would be the best for the album. We do our album planner with them this Wednesday.


As for some of your photos that aren't quite right, they could scan them and fix up the eyes, but I don't know how good the quality would be.
Good luck.

Edited by Amy75, 18 October 2004 - 10:56 AM.


#13 Christian

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Posted 18 October 2004 - 03:56 PM

Quick lesson on printing:

A colour negative allows you to get a colour print by printing to colour paper - this is the standard process that happens when you take your roll of colour film to the minilab for processing and printing.

This same colour negative may produce a black & white (B&W) print by printing to B&W paper instead of colour.

Similarly, a B&W negative will produce a B&W print by printing to B&W paper. However, a B&W negative will produce a toned monochrome print (eg; sepia) when printed on colour paper.

Cross-processing (also erroneously reffered to as E6) is traditionally done by processing an exposed colour positive (also known as slide, reversal or transparency) film and devloping it through a C41 process (rather than E6 for which it is designed). The resultant negative is then printed to colour paper to produce prints characterised by high colour saturation, extreme contrast (often lacking detail in the shadows and highlights) and colour shifts (skin-tones often look jaundiced).

A similar effect can be produced by a skilled operator using an image manipulation application such as Adobe Photoshop (via native digital files or scanned film/prints).

You might be able to try scanning your images on a decent flat-bed scanner (a bit like photocopying), even if they're stuck in the proof book.

Hope this helps un-muddy the waters. smile.gif
Christian Wright - Dip Phot
Baulkham Hills, NSW

#14 Leesha

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Posted 18 October 2004 - 04:58 PM

Do you have any of the negatives? or does the photographer hold rights to these? I'm sure you can have your photos put onto cd from the negatives, and then you can change them through programs on the computer (eg to black and white)...

Im sure it can be done... can someone tell me what e6 is?

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#15 msmelis

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Posted 18 October 2004 - 05:47 PM

geez what a confusing post this is...
we have paid the photographer to own the negatives which we thought was fair considering the re-print costs of some places...

i for one dont think its 'good business' to charge you $200 p/hour to select your photos.
i would definatly get someone else to help us!

good luck...
i think i'll call my photographer for a detailed list of whats included and at what cost... am nervous now!

M.
Melissa & Kelvin
August 6th 2005
OUR WEDDING DAY
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